Disinfectant brand apologises after ‘toxic men’ advert backfires in China
Summary
Dettol apologised in China after an ad meant to challenge sexism was criticised for reinforcing sexist tropes. The backlash forced the brand to retreat and manage reputational damage in a key consumer market.
Why it matters
Brand missteps in major markets can rapidly translate into channel risk and demand shocks, forcing companies to trade messaging ambition for operational stability.